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Knowledge Centre
Honest answers to common questions about loan facilitation, our process, and what to expect.
FAQs
Straightforward answers to the questions we hear most often — before you engage with us.
All answers reflect our actual operational approach and applicable regulations as of the date of publication. Financial regulations and scheme parameters may be updated by authorities over time.
Have a question not listed here? Contact us directly.
Usually because the file was screened at branch level but declined at credit processing. The common causes are a FOIR above the lender's internal ceiling once existing EMIs are counted, bank statement conduct the branch did not examine closely — cheque returns, sustained overdrawn balances, round-tripping between accounts — or a property that fails the technical or legal valuation. None of these show up on the application form. They show up two weeks later. Checking them first is most of what we do.
Our team is happy to answer any query — whether about loan products, eligibility, or our process.
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